TacNGear Conditions
The terms and conditions that apply to all products and services available in our online store.
Conditions for tacngear.se
The terms and conditions that apply to all products and services available in our online store.
As a consumer who shop at tacngear.se you are covered byConsumer buying law., Consumer Services ActandLaw on distance contracts and off premises. The purchaser shall be of age or hold parental consent to enter into agreements with TacNGear.
Prices and shipping
Current prices of products left on tacngear.se updated in real time. The prices are set by default in SEK and include VAT. Subject to any publiceringsfel.
Any freight costs and the shipping options that are available out in the checkout. These can vary depending on what products the order consists of, and delivery address.
discount Coupons
Only one coupon per purchase used.
Delivery from our online store
Transportation options and total delivery time depends on the product you wish to buy, and where you live.
Delivery items (goods are not in stock) sent from us usually within 7-14 days. Should an item not be in stock at the supplier, this time can be exceeded in unlimited ways.
Leveranssättets timestamp listed in the box office is an indication of how many days it takes for the delivery reaches you. Variations may occur for various reasons. An example could be that a consignment felsorteras of the transport company or if a traffic accident occurs.
DB Schenker ombud
With this shipping method to send the item to the nearest uthämtningsställe for DB Schenker. You can find your representative here.
PostNord MyPack
With this shipping method to send the item to the nearest uthämtningsställe. You can find your representative for PostNord here.
Collection
If you choose takeout so will the product Not to be sent. You are then expected to be within 7 days of getting to our uthämningsställe specified at checkout to get your ordered be.
Cancellation
TacNGear AB always works to minimize delivery times and often processed your order from us directly after you have completed your purchase. Because of the sometimes short processing time, it is usually not possible to make a cancellation after the final order. However, you have the option to return your item to us directly with your agent when you receive your shipment. See separate piece on Free Return Policy.
Delivery Delay
At any delay, you will be as far as possible contact you with information about the reason and the new shipping information. You are always welcome to contact us if you have concerns or questions. We offer you when to choose between continuing the purchase or cancel the order with full refund.
To be as specific information about a sent item, so that was it, etc., please contact the respective shipping companies.
Delivery when you buy more than one product
If you order multiple products we ship usually always in the same shipment. However, it can happen that you receive your products in multiple shipments, then we always choose the most convenient transportation option for the product, but you always pay only for shipping.
If parts of your order are not in stock, usually sent your order until all ordered products are ready for delivery. If you wish to receive partial delivery, only applies in Sweden, so please contact us.
Damage on delivery
TacNGear inspect each item before it is sent to you.
If your shipment is damaged during transport, you need to make a complaint shipping company as soon as you discover the damage. Report this too to our Customer Service Center as soon as possible, within a reasonable time.
That damage included both visible and hidden damage, which means you need to remove the product from its packaging and inspect the goods carefully. Remember to keep all packaging (product packaging) for transport damage. This is so that the carrier should be able to inspect the goods, including packaging.
Unclaimed consignment
An item that is not picked up from a uthämtningsställe / agents in dedicating time and thus automatically is returned to us, the customer will be charged 395 SEK including VAT to cover the return postage and our administrative costs.
The statutory right of withdrawal
For our "365-day return" read further down.
When purchasing goods from tacngear.se have you as a consumer, always a withdrawal under the Act (2005: 59) on distance contracts and off premises to be specified, in some cases the right to cancel a purchase (withdrawal). This means that you have the right to cancel your purchase by TacNGear to leave or send a message about this within 14 days from the date you received the goods ordered.
From the right of withdrawal excluded computer programs and sound and video recordings as sealing / unsealed. With sealing means including sealing technology (eg serial number).
If you want to use the right of withdrawal, you as a customer contact TacNGear, preferably via the green icon, which appears at the bottom right of our site, secondary contact can be made by phone or mail. You can also notify TacNGear of withdrawal of the purchase by completing and mailing Customer Service form to TacNGear. The form can be found here: http://publikationer.konsumentverket.se/sv/publikationer/lagarregler/lagar/2angerblankett.html. The form is sent to the address listed under "Contact Us".
In exercising the right of withdrawal should the goods be returned to TacNGear within 14 days of notice of exercise of the right of withdrawal provided. You can also return the product at our warehouse in Falun.
Return shipping is do you pay unless you have chosen free return insurance. We recommend that you use the example PostNord's business package for this. We demand that the item be sent in a secure manner where a parcel number is obtained so that the item can be tracked. The return can be completed only when it reached us.
The product was sent in return to the following address:
TacNGear AB
Rissgårdsvägen 6
791 77 Falun.
Sweden.
The amount you paid for the item, including the original shipping cost (excluding any insurance or service priority handling) will be refunded within 14 days from receipt of your notice of exercise of the right of withdrawal, provided TacNGear within this time received the goods in return. Repayment can be done in any other way than the way the payment was paid.
study Right
You have the right to examine the goods to the extent necessary to determine the characteristics and function in the same way as when visiting a physical store. However, you may be required to replace TacNGear the product's depreciation if the product has been used or handled to a greater extent than would have been necessary to determine its properties or function. Such reductions can amount to the product's total price. This assessment is made unanimously by TacNGear.
We receive an item such as smell of detergent or sweat so has the product been used in a more detailed way than study law allows.
356 days return.
The items may be returned?
You can return any items within 365 days of purchase (Valid for purchases made after 2019-01-01).
- Articles must be in new condition.
- Articles must be unused.
- Articles must be unwashed / cleaned.
- Clothes, etc. may be tested as a store, but did not use.
- Articles must be in original packaging and with all tags / labels etc left.
The items can not be returned?
- Free Products
- Gift certificate
- Customized products
- processed products
- More exceptions may apply
Does it cost anything to return?
- Return management is free.
- Shipment us pay you.
- Did you choose to subscribe our free return insurance is the shipping to us for free!
- If you did not buy our free return insurance, you can buy a return label of us.
- You can also pay the shipping otherwise.
In order for us to be able to approve the return only when it returned to us, therefore it is recommended strong that the shipment is booked with tracking and insurance.
Refund or Verification Certificate when buyback?
- Have you wanted to cancel the purchase and that we should repurchase your goods, you will either get the money back or a value certificate on the same amount.
- RefundIn connection with the right of withdrawal can only happen if the return takes place within 14 days of the date of purchase.
- Value certificate Issued in all other cases when repayment is not implemented. The validity of the value certificate is 1 year.
How long does the return process take?
- As soon as we received the return, we usually handle your return within 5 weekdays.
- Change - Have you chosen to change your product, we will send stock items usually within 4 weekdays after the change is approved.
- Repurchase -After approving your repurchase, we either initiate the repayment process or issuance of a value certificate, depending on the amount of time passed after the purchase. The issue of value certificates usually takes place within 5 weekdays. When repayment, this takes different times depending on the payment method chosen, but usually the money is repaid within 7 weekdays.
Ordering
Once you have completed an order, our systems automatically send out an order confirmation to your email specified. Read the order confirmation carefully when you received it, and examine whether the order confirmation is consistent with the order.
We reserve the right to cancel your order or parts thereof if the product you have ordered has sold out.
Business and authority purchases
When you shop as a company or authority, it is the purchase law that applies. According to this law, the buyer has 2 years of complaint. For expanded protection, one can sign a security agreement in cases where this is offered.
Reservation
We reserve the right to cancel orders, whether it be inaccuracies such as printing errors, technical problems or mass orders. In case of any error information, you have the right to lift your purchase, referring to the consumer purchase law. We also reserve for delays and final sales. If an ordered product is up, we reserve the right to send an equivalent replacement item instead. You then obviously have full return right and get the money back for both being and shipping if you are not satisfied. Getting an item you have not ordered is a valid basis for complaint according to the consumer purchase law.
Mass orders / Orders from retailers
We reserve the right to stop and credit mass orders or orders from retailers.
Payment
All prices are shown as Standars including statutory VAT. You can choose between the payment methods presented at the checkout. To minimize the risk of unauthorized access, all payment details are encrypted.
For all payment methods except invoice, you will be charged when the order is added, even if the order is sent at a later date. An order may be sent later than at the time of the order if one or more of the ordered goods are not in stock at the order.
If you have selected invoice, this is sent to your email when our order was completed for delivery. At dell delivery, the entire order is billed at the first part delivery. The standard invoice via Collector has 30 days of credit time.
In connection with order against invoice, a credit check is made. You get a copy of the control sent you. An invoice fee may apply when ordering the invoice. This fee appears both in the checkout and on the invoice. When approved credit checks, the goods will be delivered to your registered address.
When choosing the payment as payment methods signed a conditional agreement to you during the payment process. This agreement is between you and our financing partners. The account holder agrees that the account charged interest and arrangement fee and that this is the costs that are additional to what is shown in the order summary on tacngear.se. These costs are shown instead of our financing partners. Payment to the account will be made monthly in agreement with the terms signed with financing partner in the purchase process. At late payment into account, charged that the late fee and possible. interest.
For abonnemangsköp where a contract such as payable monthly store your data encrypted and safe at our payment partner, and is used by our supplier to be able to complete the transaction. Consent to this obtained by you during the buying process.
Privacy and confidentiality
When you log on to our site, or as soon as you proceed to checkout, encrypts all the information. If you are logged on to our site at time this happens the purchase as a guest. For example, to earn VIP Loyalty Points, you must have an account.
The personal data controller is TacNGear AB and we never sells or conveys information to third parties, with the exception of our payment processors that handle money transfers. You have the right to request a transcript to record the information stored about you and we adjust incorrect information upon request. On request, we will delete all of your data from our systems. TacNGear will never send you emails for advertising purposes, if not previously completed the purchase from us or asked to be this.
Our site uses cookies. It is a standard technology that almost all websites currently use. The purpose is to provide statistics on how the site is used and provide us with useful information on how we can improve the pages of our users. In your browser, you can choose not to accept cookies if desired.
advance booking
In advance means that these products are not released yet, and an interim period or date. As soon as we know the correct date, we will update the respective product. Subject to final sale during the period of advance booking.
Ordering product
When a product is labeled "Out of stock" means that it is not kept in stock or currently not in stock and must be ordered from the supplier. This means that delivery times may be slightly longer. Normal delivery time is 7-14 days. We reserve the right for any final sale with us and / or the supplier. This may delay the delivery further.
Service and repair
We want to alert you to software bugs, liquid damage, external damage and other forms of handling errors are not covered by the guarantee or warranty. If the error is outside the law, or the rejection of the estimates, it may be a cost for shipping and testing. Always back up your data before you send in a product with storage service, then there is a risk that this will disappear in connection with remediation.
Complaint
You should examine all goods carefully upon receipt to make sure that they are undamaged and working properly, and that they have the expected properties.
If you wish to assert errors in ordered, you should within a reasonable time of the defect, or should have been discovered, contact TacNGear by phone, email or by visiting our warehouse in Falun. Complaints may not be made later than three years after the receipt of goods.
When the item was returned, checked and the complaint approved compensates Tacngear in accordance with the rules of the consumer purchase law (1990: 932) through the repair of existing product, through a new equivalent product, price reduction or by regaining your payment for the product (incl. Any other costs , excluding any signed insurance or priority handling).
Tacngear controls / tests submitted or submitted goods in accordance with the error description that you have stated, it is therefore an advantage if it is as detailed as possible. If the product is found to be flawless or exposed to an external impact, a fee for troubleshooting and shipping is charged to cover Tacngar's costs.
Time
Estimated repair time is 2-3 weeks. Tacngear strives for efficiency and conducts repairs as quickly as possible. If it would be necessary to repair a product twice and the same error occurs a third time, you can ask for a cancellation. If you still want to repair the product or switch to a new transmitting product, this is also possible.
Dispute
Any dispute can be referred to the General Complaints Committee (ARN). Tacngear has as a policy to follow ARN's recommendations.
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Tacngear Ab.
556821-9132